If the app continues to face difficulties connecting to the base station, attempt to reset the sensor. The process for resetting the Owlet Smart Sock varies depending on the model you own:
- For Smart Sock 2, gently glide the “dome” part of the sensor across the top of the base, starting at the little owl in the middle.
- For Smart Sock 3, follow the troubleshooting guide to unpair the sensor. Unplug the base station and remove the sock.
- For Dream Sock, press and hold the base station button while plugging the base station back in. Continue pressing the button until you hear the Dream Sock chirp.